![upgrade zyxel firmware pk5000z upgrade zyxel firmware pk5000z](https://fixingblog.com/wp-content/uploads/2019/01/Reset-button-at-zyxel-router1-1200x675.jpg)
I dealt with their escalation department and this guy was literally YELLING and sounded more like a staff Sargent than anyone with any business degree. I don't think other companies would hire him. He has been with them for 30 yrs and seems to have a choke hold on it all. He is also investigated by the feds for stock in improprieties. The CEO was bragging how he was able to stiff his home town of all sorts of things to get them to stay there. I really do not like their corporate management. I am just waiting for something better to break from the pack and ready to sprint to them asap. I really don't want to spend anymore than I absolutely have to with CL.
Upgrade zyxel firmware pk5000z tv#
I use UnblockUs to get from 7Mbps to 12Mbps for 4.99 a month for my computers but it doesn't work for my tv since Netflix won't allow the VPN on the tv. I don't see a need to up sell with speed since Netflix with CL is just a hair over 3Mbps in April but it used to be dead last at just over 2Mbps. I wish there were better options since I wouldn't have to think twice on that.
![upgrade zyxel firmware pk5000z upgrade zyxel firmware pk5000z](https://support.zyxel.eu/hc/article_attachments/360001999274/image.png)
Not much has changed since the last time I attempted to get a straight answer out of them and it has been years. She doesn't say so who knows what was her problem. I wonder if they really can't see much on their end and maybe with these off shore chat people they have limited access to our accounts and only can address things in theory. I asked her if my modem was up to date with updates and she didn't answer. She doesn't answer many of my questions either. Well I am using the Ethernet and it is working fine. She then just wants me to buy a new modem from them since she says it is because the modem needs to be replaced is why I am having problems.
Upgrade zyxel firmware pk5000z password#
She just talks in circles and I ask her if she can get into my modem then what does the password and user name say and just says it is on the back of the modem. I tell her I have a key pass phrase but no password and no username. She keeps telling me to use the username on the modem on the back of the modem. I gave her the IP that used to work fine for years and showed her how you have to have a username and password to get in now that I am apparently locked out and I don't have the username or password. She gave me another IP number for the modem and I couldn't see it, it would just time out and fail. No sure if she knew what she was talking about since my experience has been in the past (and even today proved that once ) that the staff can be clueless. The first one said I could use ANY VDSL2+ modem. So I chat with CL today got passed around 3 times.
![upgrade zyxel firmware pk5000z upgrade zyxel firmware pk5000z](https://www.router-reset.com/media/ZyXEL-Keenetic-Ultra.jpg)
So with this new modem I want to lock CL out. I don't like the over reach of this company with the modem and updates. Also when I called ActionTec years ago to see if I needed up dates they said CL controls all updates. So for years now I have been locked out and not a word to me about this change. Instead, up pops a window asking for user name and password which I was never given. When CL took over then one day I was not able to access the modem software. When I got this unit via Qwest they gave me IP number so I could look at my modem software. My Actiontec PK5000 wireless went out yesterday but the Ethernet still works on it. Like one guy said he would rather have a root canal than call CL. So for me to call them was like the last thing I wanted to do. I have big problems with trusting CL and for good reason with years of game and lies from CL with down throttling.